Privacy Policy

1. Who we are

Balkan Capital Assets LLC ("Balkan Capital Assets", "we", "us") is the controller responsible for the personal data described in this policy. Our registered office is 16192 Coastal Hwy, Lewes, DE 19958, United States of America. Enquiries about this policy may be sent to office@balkanassets.com.

This policy explains how we handle personal data collected through this website and through direct correspondence with prospective and existing counterparties.

2. Personal data we collect

We collect only the data required to respond to enquiries and to conduct our business:

• Identification and contact details you provide, such as name, company or organisation, email address and telephone number.
• The content of enquiries, correspondence and any documentation you choose to submit to us.
• Due diligence information where a discussion progresses, including identity, beneficial ownership and sanctions screening records, as required by applicable law.
• Technical data generated when you visit the site, such as IP address, browser type, pages viewed and the date and time of access, together with cookie data described in our Cookie Policy.

3. Why we process personal data and our legal bases

We process personal data on the following bases, as applicable under the EU and UK General Data Protection Regulation and comparable frameworks:

• Steps taken at your request prior to entering into a contract, and performance of a contract, where you contact us about a transaction or engagement.
• Legitimate interests, being the operation, security and improvement of this website and the assessment of business opportunities, balanced against your rights and freedoms.
• Compliance with legal obligations, including anti-money laundering, counter-terrorist financing, sanctions screening, tax and record-keeping requirements.
• Consent, where optional cookies are used. Consent may be withdrawn at any time without affecting processing carried out before withdrawal.

4. Disclosure of personal data

We do not sell personal data and we do not share it for advertising purposes. Personal data may be disclosed to professional advisers, auditors, screening and verification providers, banking and settlement counterparties, hosting and technology providers acting on our instructions, and to regulators, law enforcement or courts where disclosure is required by law.

Where a service provider processes personal data on our behalf, it is bound by written terms limiting the use of that data to the purposes we specify and requiring appropriate confidentiality and security measures.

5. International transfers

We operate internationally and personal data may be transferred to, and processed in, countries other than the one in which it was collected, including the United States. Where personal data originating in the European Economic Area or the United Kingdom is transferred to a country that is not the subject of an adequacy decision, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses together with supplementary measures where required.

6. Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected. Enquiries that do not proceed are ordinarily deleted within twenty-four months. Records relating to executed transactions, due diligence and compliance obligations are retained for the periods prescribed by applicable law, typically not less than five years from the end of the relationship.

7. Security

We apply technical and organisational measures appropriate to the sensitivity of the information we hold, including encryption in transit, restricted access on a need-to-know basis, and confidentiality obligations for all personnel. No method of transmission or storage is entirely secure, and we ask that you do not send sensitive documentation by unsecured email without first contacting us.

8. Your rights

Subject to the applicable law in your jurisdiction, you may have the right to request access to the personal data we hold about you, to have inaccurate data corrected, to request erasure or restriction of processing, to object to processing carried out on the basis of legitimate interests, to request portability of data you provided to us, and to withdraw consent where processing is based on consent.

Requests may be sent to office@balkanassets.com and will be answered within the period required by applicable law. We may need to verify your identity before acting on a request. If you are located in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your national supervisory authority.

9. Cookies

This website uses strictly necessary cookies to operate, and optional analytics cookies only where you have consented. Full details, including how to change your choice at any time, are set out in our Cookie Policy.

10. Children

This website is directed at professional and institutional counterparties. We do not knowingly collect personal data from individuals under the age of eighteen.

11. Changes to this policy

We review this policy periodically and will update it where our practices or legal obligations change. The date of the most recent revision is shown at the top of this page.